Help and FAQ

How can we help?

Quick answers below. Still stuck? Email hello@everywhere.school; a real person answers.

Buying a lesson

What do I get when I buy a lesson?

Print-ready PDF packets for the age levels in your edition, plus an answer key for the grown-up. Your download buttons appear right after checkout, and the files stay in your library.

Which edition should I pick?

Pick the age level that fits your child. With kids at different levels, the Family Edition includes every level in one purchase, so siblings can do the same lesson side by side.

How do I pay?

Checkout is run by Stripe. You can pay with a card, Apple Pay, Google Pay or Link. We never see your full card number.

Why do I have to sign in to buy?

So your files belong to you alone. We email you a 6-digit code, never a password. Every page is stamped with your name and order number.

Do you charge sales tax?

Sales tax is added at checkout where the law requires it.

Downloads and printing

Where are my files?

In My library. Sign in with the email you bought with, and every lesson you own is there, on any device.

How many times can I download a file?

Up to 5 times per file in any 30 days. If you need more, email us and we'll help.

How should I print it?

US Letter paper, black and white is fine. Print one packet per child; one purchase covers every child in your household.

What happens when a lesson is updated?

Newsroom lessons are living lessons. When the story changes, we update the lesson, and the new version appears in your library free.

I never got my email.

Your files don't depend on the email: sign in to My library with the email you used at checkout. If you still don't see your order, email us with the order number from your Stripe receipt.

Teaching the lessons

Do I need a teaching background?

No. Every lesson comes with an answer key that walks the grown-up through the hour, minute by minute, with every answer explained.

What supplies do I need?

Household things like cups, balloons, string and tape. Each lesson lists its supplies on the lesson page and on page 1 of the answer key.

Are the labs safe?

Every lab is written for grown-up supervision, with grown-up steps and safety notes marked. An adult should read each activity first and decide what's right for their kids.

Can I teach kids of different ages together?

Yes, that's the idea. Every age level follows the same order and shares the same labs, so everyone turns to the same page at the same time.

Sharing and licenses

Can I share the files with a friend?

Please don't. A purchase covers one family or one classroom. Sharing a link to our site is always welcome.

Can I use it with my co-op or school?

A standard purchase covers one teacher and their own students. Co-op and multi-teacher licenses are coming soon; until then, email us.

Can I upload the files to an AI tool?

Please don't upload our files to AI tools or services. You're welcome to ask an AI assistant about our lessons; our public pages are written so they can answer well.

Your account and privacy

How do I sign in?

Enter your email and we'll send a 6-digit code. There's no password to remember.

Can I delete my account?

Yes. Open Account settings and choose Delete my account. We keep only the order records tax law requires.

Do you track me?

We count visits with our own simple, cookie-free analytics, never what you type, and never at all if your browser asks not to be tracked. Details are in our Privacy Policy.

Are the lessons for kids to use on their own?

Our website is for grown-ups. Kids use the printed lessons with an adult and never need an account.

Refunds and problems

Can I get a refund?

Digital files can't be returned, but we'll fix it or refund you if you were charged twice, a file won't open and we can't fix it, or you never got access. Email us within 14 days.

Something's wrong with my file.

Email hello@everywhere.school with your order number and we'll fix it fast.